Feeling safe in your first weeks

Ask for Angela

Ask for Angela started in Luxembourg in July 2026. It’s run by UnderReacting ASBL, a small non-profit that was called Ask for Angela (Luxembourg) ASBL until recently.

It works like this. If you’re in a member venue and you feel uneasy, unsafe or just overwhelmed, go to any staff member and ask for Angela. “Is Angela working tonight?” works, and so does anything else with the word Angela in it. You don’t have to explain anything. They’ll take you somewhere quieter and ask what you need: a taxi, help finding your friends, getting the other person away from you, or getting you out of the venue safely. Anyone can use it.

A venue can only join once at least 80% of its customer-facing staff have done the free training.

The member venues on 28 October 2026:

• Luxembourg City: Amore Pasta Club, Bazaar, Bonne Nouvelle, Caribou Karaoké, Liquid Bar, Mamacita, Paname, Urban Luxembourg City
• Esch-sur-Alzette and Belval: Café Saga, Urban Belval
• Dudelange: Kantin
• Grevenmacher: La Familia

The list changes, so look at the current list on askforangela.lu before you pick a place for a first date or a night out.

Numbers worth saving

Save these in your phone today. From a phone with a foreign SIM, put +352 in front of the longer numbers.

• 113, police. For anything urgent. Free, day and night. If you can’t speak, the police app lets you send a text chat to 113.
• 112, ambulance and fire. Free, day and night.
• 2060 1060, national helpline for victims of violence. Free and anonymous, open 24 hours a day since 1 May 2026. You can call if it happened to you, if you saw it, or if you’re worried about a friend. It’s run by the CNVV, the national centre for victims of violence, at 3A Val Sainte-Croix in Luxembourg City (tram and bus stop Stäreplaz – Étoile). The centre is open around the clock too. One older police page still gives the helpline hours as 12:00 to 20:00. The government’s announcement from May 2026 is the newer one.
• 621 85 80 80, Umedo. If you’ve been hurt or sexually assaulted, Umedo’s doctors record your injuries and keep the evidence so it can be used later. You can call for an appointment at any hour. They don’t treat injuries, so if you need care, go to a doctor or hospital first.
• 44 81 81, Fraenhaus. A shelter for women facing violence from a partner or family. The phone line is open 24 hours.
• 49 08 77-1, VISAVI. Free, confidential advice for women about violence from a partner, including online harassment and stalking. By phone Monday to Friday, 9:00 to 17:00, or in person by appointment in Luxembourg City.
• 244 244 244, police Ligne bleue. For questions that aren’t urgent. Monday to Friday, 8:00 to 16:00.

Getting home at night

Buses, trams and trains are free everywhere in Luxembourg (except first class on trains), and have been since March 2020.

In Luxembourg City, the City Night Bus runs on Friday and Saturday nights until 3:30. Line CN1 covers the Ville-Haute, Gare, Hollerich, Clausen, Neudorf and Cents, and runs every 10 to 15 minutes from 21:30. Seven more lines, CN2 to CN8, run every 30 minutes from 00:30 and reach areas such as Gasperich, Cessange, Bonnevoie, Hamm, Kirchberg, Weimerskirch, Eich, Beggen, Limpertsberg, Merl and Belair.

Outside the city, many communes run their own weekend night buses to and from Luxembourg City. Mobiliteit.lu lists them by line, with the timetables.

What you may carry, and what you may not

This is the one that surprises people from other countries. Under Luxembourg’s weapons law of 2 February 2022, pepper spray, tear gas and tasers are prohibited weapons. The ban covers owning them, not only carrying them, so it applies at home too. It isn’t a rule on paper only: in a police check at the central station in August 2026, a pepper spray was seized and the owner reported.

Many knives are banned outright, including butterfly knives, switchblades, knuckle-dusters and karambit knives. A small pocket knife is fine: a blade of 9 cm or less, with one cutting edge, that comes out at the side and needs two hands to open. The police page has the full definition. And any everyday object counts as a weapon in law the moment you use it, or threaten to use it, to hurt someone.

What the police do suggest is a whistle. It catches an attacker off guard and makes the people around you look.

A petition asking to allow pepper spray (number 4237) has passed the 5,500 signatures needed for a public debate in parliament, and signing is open until 4 November 2026. As of 28 October 2026, the law hasn’t changed.

A few habits the police recommend

• On a night out, order and collect your own drinks, don’t accept an open drink from someone, and don’t leave yours alone. Keep an eye on your friends too.
• If you think a drink was spiked, act quickly, because the drugs leave the body within hours. Call 112 if someone feels ill, tell the staff, and contact the police.
• If you go out alone in the evening, tell someone you trust where you’re going, and keep your phone where you can reach it.
• If you need help from the people around you, pick one person and say it straight: “You in the blue coat, call the police!”
• At busy events, keep your bag closed and in front of you.
• Get the police app. It’s free and in English. Its E-Call shares where you are with the 113 operator, and there’s a text chat for when you can’t talk.
• The police run a free self-assertion course for anyone aged 16 and over, covering de-escalation and self-defence. The next one is in Luxembourgish, from February 2027, and sign-ups open in mid-November 2026.

The Gare district

The area around the central station is busy day and night, and it’s probably where you’ll first arrive. Drug dealing around the station is a known problem, and the government and the police have both said so publicly. Police presence there was stepped up from the second half of 2024, and the police run large checks there regularly.

Since 1 October 2026, the Gare-Hollerich police station has been inside the central station, at 15A Place de la Gare. It works 24 hours a day, and the front desk is open Monday to Friday, 8:00 to 18:00.

There’s no official list of streets to avoid. Use the same sense you would around any big city station at night.

Cameras at home

You may put a camera on your own home to film your garden, your door and your entrance. It must not film the street, the pavement or a neighbour’s property. If the angle makes that hard to avoid, mask or blur those parts of the picture. A camera inside your home is fine too, but if someone works there, like a cleaner or a nanny, they have a right to privacy. The CNPD page explains what to think about.

If something has happened

• If you’re in danger now, call 113.
• If you want to talk it through, call 2060 1060, at any hour. The CNVV can also help you file a complaint with the police, if and when you want to.
• To report it, you can go to any police station. The police say that women are seen by female officers wherever possible.
• After a sexual assault, the police advise not washing and keeping your clothes in a paper bag. Umedo (621 85 80 80) can record injuries and keep evidence at any hour.